Whenever we can we're always pleased to assist our clients. This file gives details of our terms and conditions of service. If, however, you've any queries or need clarification, please contact us and a part of staff will be happy to help you.
Please bear in mind that any information supplied through any part of our website (examples: forum, blog, news, main site, live chat, phone, e-mail, ) is for fun & amusement purposes only and does not represent professional advice. No professional guidance can be given without a clinical consultation with a dentist.
Dream Smile Dental Clinic does not have a contract with a NHS Primary Care Trust and all treatments are supplied private only.
We'll provide printed details of your plan once your treatment plan was agreed with the Dentist. We'll notify you and discuss this with you if this plan changes as a result of clinical or radiographic findings. Treatment strategies are not invalid for net 90 days from the date. Please do not hesitate to ask us, before the appointments for genuine treatments are made if there are any points on your treatment plan that you want to query.
Specific treatments require completion of a written authorization form. This is before these treatments are completed, in order to clarify the treatment, aftercare and any danger to you thoroughly.
Dream Smile Dental Clinic will not run a credit account system and we require fees to be settled at the appointment.
Where a laboratory fee is incurred by treatment, at least 50% of the entire fee is due at the appointment where impressions are shot. Fees for certain treatments like Dental Implants and Invisalign are taken at each visit in payments that were staged.
Where treatment is paid for on finance through a Finance company, please bear in mind that the finance agreement must be accepted and signed just before the start of that treatment. Please be aware a minimum down payment can also be required, and that finance is only accessible on treatments through?400, not including Emergency Dental Treatment.
If you might have funded some of the prices of your treatment and want to cancel your treatment after signing the agreement forms, please take note a cancellation fee of up to 15% of the entire finance amount will be billed.
Pearl Dental Clinic does not accept any payments by cheque.
Fees for treatment where intravenous sedation is comprised, must be settled prior to the appointment in order to avoid monetary trades, or signatures being required, whilst a customer continues to be under the effect of the sedative.
Dream Smile Dental Clinic reserves the right to charge time for booking appointments that are future based deposits. Deposits are deductible off the price of treatment.
All the fees applied for any form of Dental treatment at the practice are based on; the stuff used, laboratory costs incurred ( in case that it's appropriate), and the clinical time spent. The fees are nonetheless, demonstrated as treatments prescribed on the treatment plan for your information.
Late cancellation or missed appointments:
Dream Smile Dental Clinic reserves the right to bill up to?100 per hour, in the function of a missed appointment or an appointment canceled with less than 24 hours notice. For appointments more than 1 hour, we require at least 72 hours.
Late for appointments:
We recognize that some patients travel long distances to get to the practice, and in some events being late for appointments can be inescapable. If you are over 10 minutes, please bear in mind that you might be requested to reschedule your appointment.
Ceramic Veneers, at Dream Smile Dental Clinic our Lumineers, Implant crowns and Ceramic crowns are guaranteed for a period of 5 years following placement, provided that the following conditions are satisfied:
The treatment has been fully paid for by the patient and does not owe the practice any cash for the treatment received.
Lumineers, the Veneers, Crowns & Implant crowns never have been damaged as an outcome of a collision, excessive grinding or trauma.
The patient has followed all post treatment maintenance recommendations.
The patient has attended and regular evaluation every 6 months.
It is crucial that you give a complete medical history and details of any drugs you take. Should these change in any way, it really is extremely important for you to tell your Dentist. It truly is the patient's responsibility to advise the practice of any changes in their medical history personal details and/or.
Use of Images and X rays:
Dream Smile Dental Clinic may use images and x-rays of your smile and teeth only, for promotion and educational goals on the Dream Smile Dental Clinic site, and on promotional and educational literature. Your name will never be printed, and identity WOn't ever be revealed. However, if you DO NOT want for us to use your images and x-rays this way, please let's know.
Use of patient contact details:
We like to remind our patients in their appointments, when they're due for appointments, and other various reminders that are significant. On this note, you might be occasionally contacted by the practice via phone, text, electronic mail or by letter in the post. Please inform US if you DO NOT want to be contacted by the practice by any or all these means.
So that you can ensure that each patient has only the very best experience constantly, at Dream Smile Dental Clinic we consistently take complaints about any aspects of our services very seriously.
Criticisms should be made to the Dream Smile Dental Clinic Management', and should be clear, so that they can be dealt with efficiently.
Every criticism will receive immediate written/e-mail acknowledgment, and the Management will strive to resolve the grievance within a quick, acceptable time period (normally about 2 weeks). For policy and our full complaints process, please request a member of our reception team. It will normally be admitted by the Management team and after that referred to the treating Dentist if a grievance is about any aspect of clinical care or charges that are related. Please be aware that for the treating Dentist, Dream Smile Dental Clinic accepts no liability in these events and acts as a liaison between the patient and the treating Dentist, merely.
If you are unsatisfied with our internal management of your complaint, you are free to forward your complaint to the Dental Complaints Service (www.dentalcomplaints.org.uk). If unsatisfied, you may want to forward your complaint to the General Dental Council.
No endurance/Maltreatment policy
In these situations, the right to deny admission and treatment is reserved by Dream Smile Dental Clinic.
Data Protection Act:
We store all patient personal details on a secure computer system in accordance with the Data Protection Act. All clinical notes, digital radio-graphs pictures etc that are digital, remain the property of Dream Smile Dental Clinic. Copies of notes, radiographs and photos can be made accessible and the right to charge an administration fee is reserved by Dream Smile Dental Clinic.
Copyright © 2011-2016Dormer Lofts Nova